Terms and Conditions
Use of this Website
This hockeylion.com website is owned and operated by Hockey Lion. The content of this website is for your personal and non-commercial use and information. Your use of this website is subject to the following terms and conditions of use and sale (“Terms”) and all applicable laws. By accessing and browsing this website, you accept, without limitation or qualification, these Terms. If you do not agree with any of the Terms, please do not use this website.
Hockey Lion reserves the right to change, modify, alter or otherwise update the Terms applicable to this website without prior written notice at any time, and from time to time, at its own discretion. We will notify you of any such changes, modifications, alterations or updates to this website by posting notice of same on this website. Following the posting of any such notice, your continued use of this website will constitute your acceptance of the new terms and other policies, as modified, and you will be bound by said new terms and policies.
The products and services available through this website (“Products”) may only be ordered by residents of Canada. This website is not intended for access or use outside of Canada. You are responsible to ensure that your access to this website and the material and information available on or through it are legal in each jurisdiction in or through which you access or view the website and such material and information.
Product Purchases and User Account
If you register on the site for the purchase of products, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and your account, and you agree to accept responsibility for all activities that occur under your account or password. Hockey Lion reserves the right to refuse service, terminate accounts or cancel orders in its sole discretion.
Product Information and Availability
Products which may be purchased from this website are available for sale and distribution to customers in Canada only. Hockey Lion attempts to be as accurate as possible in describing all products available for sale and/or distribution. However, Hockey Lion does not warrant that product descriptions or other content of this website are accurate, complete, reliable, current or error-free. There may be slight variations from time to time in style or color reproduction, or in text descriptions relating to the products. As the actual colors you will see will depend on your monitor, Hockey Lion is unable to promise or guarantee your monitor’s display of any color will actually reflect the color of the product delivered to you. The availability of certain products may be limited, and products may not be available for immediate delivery. Hockey Lion may revise or cease to make available any products at any time without prior notice. In the event that Hockey Lion is unable to deliver to you a product ordered due to lack of availability, you will be notified via e-mail and your order will be automatically cancelled with respect to such unavailable product, provided that Hockey Lion may, in its sole discretion, contact you in order to allow you to maintain your order subject to a revised delivery time if and when the product becomes available.
All prices and product orders are quoted and shall be processed in Canadian dollars. Although Hockey Lion strives to provide accurate product and pricing information, errors may occur. Hockey Lion reserves the right to correct any errors in pricing or product information and to modify the prices of products, at any time, without prior notice. Hockey Lion cannot confirm the price of a product until after you submit an order for the product. In the event that the price or related information for a product (as described on the website and/or the Order Confirmation) is incorrect due to an error in pricing or product information, Hockey Lion may, at its sole discretion, refuse or cancel your order, whether before or after the acceptance thereof. If there is such an error in pricing, Hockey Lion will cancel your order and reverse any charges that have been applied, then contact you to ask you to place a new order for the product at the correct price.
Consent to Use Electronic Documents
You hereby consent to the exchange of information and documents between you and Hockey Lion over the Internet or by e-mail, and you agree that these Terms, together with any applicable Order Confirmation(s) accepted by Hockey Lion in electronic form shall be the equivalent of an original written paper agreement between us. You further agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Terms of payment for any Products purchased through this website shall be determined at Hockey Lion sole discretion. Payment shall be made by credit card unless some other pre-arranged method of payment has been accepted by Hockey Lion. Any payments made by credit card are subject to the approval of the financial institution that has issued the credit card.
Shipping and Taxes
Hockey Lion will ship the product(s) ordered by you according to the delivery method you have chosen and to the address indicated in the Order Confirmation. Express delivery for Canadian orders is 1-2 business days and Standard Delivery is 2-7 business days, and longer in the case of remote locations. If you have ordered several products we may deliver these products in separate shipments as each item becomes available at no extra cost to you.
To ensure prompt delivery we must have proper and complete address details and make one delivery charge per delivery address. A daytime telephone number is required in case we or our delivery agents need to contact you. Delivery times provided are estimates only. Hockey Lion shall not be responsible for any damages or costs resulting from any delays in delivery.
In order to avoid lost packages, it is standard policy to request a signature for the packages we deliver. If no one is at the designated address at the time of delivery, the carrier will attempt to contact you to make alternative arrangements. It is understood and agreed that you as the customer accept this responsibility unless you specifically request a “signature-not-required” service, for which a small service charge may apply. At this time, such requests must be sent by e-mail at the time of purchase. Another option for customers is to put their daytime location (such as their work address) in the shipping Address section of the Order information. Hockey Lion shall not be responsible for any damages or costs resulting from loss of the package after it is delivered to the address chosen by the customer, in the manner chosen by the customer. Unless otherwise stated, all prices quoted do not include shipping and handling charges and applicable federal and provincial sales taxes. Separate charges for shipping and handling and taxes will be shown on the Order Confirmation for each order, as applicable. Canadian customers are responsible for all sales, use, goods and services, harmonized sales, and other taxes and duties associated with the order.
Each order will be accompanied with our return instructions. To return a product, you must fill out the return document and send it with the product to:
Unit 21 1285 Elgin Mills Rd E
Richmond Hill, ON. L4S0B5
Hockey Lion offers a full refund or exchange on all regular priced online purchases of products if they are returned in the condition in which they were sold, with original tags, within 365 days of purchase. All returned items must be unused, in new condition and resalable. Hockey Lion does not take back items that have been used (including sharpened/molded skates or cut/taped sticks). In addition, Hockey Lion does not accept returns of closeout items, jocks and undergarments and pro stock items.
Until Hockey Lion receives the returned item(s), you are responsible for any loss. Where appropriate, your payment will be refunded to your account within thirty (30) days of receipt. If you return an item not accompanied by the required paperwork there may be a delay in processing your order and in refunding your money.
Patterns and Flexes
While some sticks show flexes and patterns, others do not. We do our best to describe both patterns and flexes to the best of our ability. We can not be responsible for inaccurate descriptions.
Online & Store Inventory
Inventory online is updated every 48 hours and may not be completely accurate. We apologize for any discrepancies.